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Agencies/Programs

Councils On Aging (COAs): Some municipal (or town-based) agencies provide local transit and/or taxi vouchers for a reduced fee.  COAs are most often found in the same location as your local Senior Center.
Find your local COA here: https://mcoaonline.com/what-is-a-coa/coa-directory/

PT-1: MassHealth provides non-emergency medical transportation for both ambulatory and non-ambulatory MassHealth members who are going to MassHealth-covered services.  This is a curb-to-curb service, meaning MassHealth members should be able to exit the vehicle and get to their appointments without the help of the driver.  Members may bring someone to help them.  Advance notice is required.
Phone: (800) 841-2900
Website: www.mass.gov/how-to/how-to-complete-and-submit-or-view-the-pt-1-online

The RIDE: The RIDE paratransit service provides door-to-door, shared-ride transportation to eligible people who can’t use the subway, bus, or trolley due to temporary or permanent disability.
Phone: (617) 337-2727
Website: www.mbta.com/accessibility/the-ride

Ride Sharing Services (Uber and Lyft): These services arrange transportation on short notice with prescreened drivers. Users must create an account through the website or download the app of each service, and must enter a credit or debit card number and the destination to request a ride.
Websites: www.uber.com or www.lyft.com

GoGo Grandparent: Orders and monitors rides through ride-sharing services, so a smartphone is not needed to use the service. This program does charge operator and oversight fees in addition to the ride-share network’s fare.
Phone: (855) 464-6872
Website: www.gogograndparent.com

Taxi Services (Boston)

Jeff’s Transportation Services
Phone: (617) 325-8144
Website: www.jeffstransportation.com

Independent Taxi
Phone: (617) 268-1313
Website: www.itoataxi.com

Metro Cab of Boston
Phone: (617) 782-5500
Website: www.metro-cab.com

Parkway Cab Inc.
Phone: (617) 593-3762
Website: https://parkway-cab-inc.business.site